Legal

Privacy Notice

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, Grupo Empresarial Villalvazo makes this privacy notice available to you.

Grupo Empresarial Villalvazo is responsible for the use and protection of your personal data. Data owners are informed of the data collected and the purposes it will be given.

Grupo Empresarial Villalvazo S.A. de C.V (commercially known as "LUMEK") has its address at: Plaza Catorce 80, locals 9 and 10, Nuevo Vallarta, Nayarit, Mexico.

Purposes of data use

  • Post-sale follow-up.
  • Service quality improvement.
  • Content delivery to enhance experience.
  • Management of acquired services.

To carry out the described purposes, the following personal data will be used: Name, company name, address, email, website, phone.

Your personal data will not be shared with any authority, company, organization, or person other than us and will be used exclusively for the stated purposes.

ARCO Rights

You have the right to know what personal data we have, what we use it for, and the conditions of use (Access); request correction (Rectification); delete information when not properly used (Cancellation); and oppose use for specific purposes (Opposition).

To exercise these rights, submit your request to the email: info@lumek.com.mx, with your full name and email address.

The response time is 5 business days.

Personal data contact

  • Responsible: Haydee Villalvazo
  • Address: Plaza Catorce 80, locals 9 and 10, Nuevo Vallarta, Nayarit, Mexico
  • Phone: (322) 429 1895
  • Email: info@lumek.com.mx
  • Web: www.lumek.com.mx

Revocation of consent

At any time you may revoke your consent or limit the disclosure of your personal data. The request must be submitted to the email: info@lumek.com.mx with your full name and email address. The response time is 5 business days.

We are committed to keeping you informed about changes to this privacy notice. You may request information about updates through the same email.